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Frequently Asked Questions (FAQs)

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When will my order arrive?
Non-perishable goods ship 5 days a week via Ground service and will usually arrive in 3 to 7 business days, depending upon destination.
 
Frozen products ship via 1- to 3-Day Express Ground Service, or 2nd Day Air Service Monday - Wednesday, depending on destination.
 
Live shellfish only ship Tuesday through Thursday. Orders must be made prior to 5 p.m. PST the previous day.
 
  • Monday orders arrive Wednesday
  • Tuesday orders arrive Thursday
  • Wednesday orders arrive Friday
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    For full details, see our Shipping Page.

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